European aftermarket print consumables firm Armor has launched a new digital exchange platform called Armor Connect.
Armor Connect provides a portal for customers to place orders and is designed to allow them to communicate with the company, such as sending direct messages to the printing division.
The tool incorporates after-sales service, quote requests, customer support and returns. In addition, the platform aims to provide dealers with all the product-related information necessary and offers real-time tracking of orders and deliveries.
Gerwald van der Gijp, Director of Armor Office Printing, said: “Armor Connect is the cornerstone in the building of a new strategy operating within our group and, for Armor Office Printing, that means the construction of an infrastructure that will help the brand complete its digital transformation.”